1. 60-Day Money-Back Guarantee
We want you to be confident in the products you select for your home. If Fuugu Power Foamer does not meet your domestic cleaning expectations, you may initiate a return or replacement request within 60 days of receiving your order.
2. Eligibility Criteria
- Unused sachets must remain in their original protective packaging foil.
- Proof of purchase (order confirmation number or authorized retailer invoice) must accompany the request.
- Customer service authorization (RMA) must be generated prior to return dispatch.
3. How to Request an RMA
- Send an email to [email protected] with the subject line Return Request - [Your Order Number].
- Detail the reason for return and the quantity of unopened product remaining.
- Our customer support team will provide return warehouse instructions and an authorization code within 24 to 48 business hours.
4. Refund Processing Timeframes
Once received and inspected at our returns facility, refunds are credited back to the original method of payment within 5 to 7 business days.